Frequently Asked Questions
tbajji FAQ — Answers to All Your Questions
From opening an account to withdrawing money via bKash, cricket betting to slot games — find detailed answers to all common questions about tbajji here.
tbajji is a safe and reliable online gaming platform for players in Bangladesh. On this FAQ page you will find direct and detailed answers to the most frequently asked questions about account registration, transactions via bKash and Nagad, bonuses and promotions, cricket betting, slot games, live casino and responsible gaming. If your question is not listed here, our 24/7 live chat support team is always ready to help.
Account and Registration
To open an account at tbajji you need an active mobile number, a valid email address and personal details (name, date of birth). The registration process is quick and easy — it can be completed in just a few minutes. A National ID (NID) or passport may be required for account verification.
Yes, tbajji is built specifically with Bangladeshi players in mind. You can open an account directly from Bangladesh and make transactions via bKash, Nagad and Rocket. The entire platform can be used in Bengali.
No, each person can only open one tbajji account. Opening multiple accounts violates the platform's rules and risks account suspension or termination. If you have any issues with your existing account, please contact us via live chat.
If you forget your password, use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you have trouble with this process, contact 24/7 live chat support.
Yes, tbajji is for people aged 21 and above only. You must be at least 21 years old to register on the platform. National ID or passport details may be requested for age verification. This platform is strictly prohibited for anyone under age.
Deposits and Withdrawals
Depositing money from bKash to tbajji is usually instant. Your tbajji account balance is updated immediately after the payment is completed. In rare cases there may be a slight delay due to network congestion — if so, wait a few minutes or let us know via live chat.
The minimum deposit amount at tbajji is ৳500 and the minimum withdrawal amount is also ৳500. This applies to all payment methods — bKash, Nagad and Rocket all have the same limit.
Withdrawals from tbajji to Nagad are generally completed within 30 minutes to 3 hours. Once the withdrawal request is verified it is processed promptly. During peak times it may take a little longer, but funds typically arrive within 3 hours.
tbajji does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (bKash, Nagad or Rocket) may apply a small charge according to their own policies — please check the terms and conditions of the relevant service for details.
Yes, Rocket (the mobile banking service of Dutch-Bangla Bank) is fully supported at tbajji. Just like bKash and Nagad, you can easily deposit and withdraw using Rocket. The minimum deposit and withdrawal amount is ৳500.
If your withdrawal request is rejected, first confirm that your account is fully verified and that any bonus wagering requirements have been met. If the problem persists, contact tbajji's 24/7 live chat support — our team will help resolve it quickly.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches at tbajji, first log in to your account and go to the cricket betting section. Select a current or upcoming BPL match, choose your bet type (match winner, total runs, wickets, etc.) and set your stake amount. Live betting is also available after the match has started.
tbajji offers slot games from several popular providers including PG Soft, Pragmatic Play and JILI. Popular slots such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, Super Ace and many more are available here. New games are added regularly.
tbajji's live casino section features live dealer games from Evolution Gaming, Ezugi and Pragmatic Play — including live roulette, live blackjack, live baccarat, Teen Patti and much more. You get a real casino experience with actual dealers.
RTP or "Return to Player" is a figure that indicates what percentage of total wagers a game returns as winnings over the long term. All games at tbajji are operated fairly and transparently, and game outcomes are determined by a Random Number Generator (RNG), which ensures impartiality.
Yes, tbajji is fully mobile-friendly. You can play directly through a browser on both Android and iOS devices. The full gaming experience is available on smartphones — slots, cricket betting and live casino are all accessible on mobile.
Aviator by Spribe is a crash-style game. A plane takes off and the multiplier keeps increasing. You must "cash out" before the plane crashes. The longer you wait to cash out, the greater your potential winnings — but the risk is higher too. It is a fast-paced and exciting game.
Bonuses and Promotions
New members at tbajji receive a 200% first deposit bonus — up to ৳15,000. For example, if you deposit ৳1,000 you will receive ৳2,000 in bonus, giving you a total balance of ৳3,000. To receive this bonus, simply make your first deposit — the bonus will be added automatically.
A wagering requirement is the condition that you must place a certain amount in bets after receiving a bonus before you can make a withdrawal. The wagering requirement for tbajji's welcome bonus is 15x. This means if you receive ৳2,000 in bonus you must place a total of ৳30,000 in bets before withdrawing.
Yes, tbajji's VIP program has 5 levels — Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is available at each level: 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum and a maximum of 1.5% weekly cashback at Diamond.
Your tbajji VIP level advances gradually through regular play. The more active you are and the more you play, the faster you can reach higher levels. At higher levels you can enjoy greater cashback and special benefits.
Yes, tbajji regularly offers promotional deals during Eid, Pohela Boishakh and other special occasions. Check the promotions page regularly for the latest offers or ask via live chat.
Security and Responsible Gaming
Yes, tbajji uses top-grade SSL encryption to keep your personal information and financial transactions secure. Your data is never sold or shared with third parties. Please read our privacy policy for more details.
Responsible gaming means playing for enjoyment within your own means — never placing excessive bets under financial pressure or driven by emotion. tbajji provides players with the ability to set limits, take a temporary break and take a full break if needed. Visit our responsible gaming page to learn more.
If you feel that gaming is getting out of your control, you can use tbajji's self-exclusion option to disable your account for a set period. Contact live chat support to activate it. This option exists for your own protection.
Yes, tbajji's support team is active 24 hours a day, 7 days a week. Direct assistance in Bengali is available via live chat. You can also contact us by email — [email protected].
Yes, all game outcomes at tbajji are determined using certified Random Number Generator (RNG) technology, which is fully automated and free from bias. Our game providers — PG Soft, Pragmatic Play, JILI, Spribe — all pass regular fairness audits.
If you notice any unfamiliar transactions or login activity in your tbajji account, change your password immediately and report the matter to live chat support. Our security team will investigate promptly and take the necessary steps.
Still have questions?
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