Responsible Gaming

Responsible Gaming at tbajji — A Safe and Healthy Gaming Experience

Gaming is for enjoyment — not for stress. tbajji gives you all the tools to set limits, take breaks, and play safely.

Our Commitment

tbajji believes that online gaming should be a healthy and enjoyable form of entertainment — never a source of stress or financial hardship. With millions of players in Bangladesh in mind, we have built a strong responsible gaming framework.

Responsible gaming means you stay in control of your gaming time and money. We provide various tools and features to help you maintain that control. From setting deposit limits to taking a temporary break or a permanent self-exclusion — everything can be done with ease.

  • Accounts for players aged 21 and above only
  • Set and change deposit limits at any time
  • Self-exclusion: option to close your account for a set period
  • 24/7 Bengali live chat support — help is always within reach
  • SSL encryption and fair play are ensured
21+

Age verification is mandatory

To open an account and play at tbajji, you must be 21 years of age or older. Any access by minors is strictly prohibited.

Responsible Gaming Tools

tbajji gives you full control over your gaming experience. Use the tools below to play within healthy limits.

Deposit Limits

Set the maximum amount you will deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.

Daily Limit Weekly Limit Monthly Limit

Session Time Limit

Decide in advance how long you will play in a single session. When the set time is up, the platform will automatically notify you.

1 Hour 2 Hours Custom Time

Temporary Break (Time-Out)

Want to take a break for a few days? Use the Time-Out feature to temporarily suspend your account from 24 hours up to 30 days.

24 Hours 7 Days 30 Days

Self-Exclusion

If you feel gaming is becoming hard to control, choose long-term self-exclusion. During this period, opening a new account will not be possible.

3 Months 6 Months Permanent

Gaming History Review

View your complete betting history, win-loss records, and deposit-withdrawal details at any time. Stay informed.

Betting Records Transaction Log

Support and Advice

Do not hesitate to talk about gaming concerns. Our 24/7 Bengali live chat team is always ready to help with any issue.

24/7 Chat In Bengali

Recognise the Warning Signs

Gaming problems usually develop gradually and can be hard to recognise on your own. If you or someone close to you shows the signs below, it is time to seek help.

  • Repeatedly playing to try to recover lost money
  • Being unable to stop gaming or finding it hard to take a break
  • Lying to family or friends about gaming
  • Borrowing money or spending savings because of gaming
  • Being unable to focus on work or studies because of thinking about gaming
  • Feeling anxious or irritable after a loss and placing bigger bets after a win
  • Withdrawing from family and social life

If you notice these signs

Remember, seeking help is not a weakness — it takes courage. The support team at tbajji will help you with complete confidentiality. You can activate self-exclusion or Time-Out right now if you wish.

Contact our live chat or email us: [email protected]

Principles of Healthy Gaming

  • See gaming as entertainment, not as a source of income
  • Set a maximum amount you are willing to lose before placing any bet
  • Never play under the influence of alcohol or medication
  • Take regular breaks and spend time with family
  • Do not rush to chase losses

How to Set Limits

Set your gaming limits in just a few simple steps and stay safe.

  1. Log in to your tbajji account. This can be done easily from any device — desktop or mobile.
  2. Click the top menu or profile icon and go to the "Account Settings" or "Responsible Gaming" section.
  3. Choose your preferred limit from the deposit limit, session time limit, or Time-Out options.
  4. Enter the amount or time and confirm. Reducing a deposit limit takes effect immediately.
  5. For self-exclusion, let our support team know via live chat — they will take action right away.
Log in to your account

More About Self-Exclusion

Self-exclusion is the strongest protection measure available. If you feel gaming is having a negative impact on your life, you can use this tool to completely close your account for a set period.

During self-exclusion you will not be able to log in, place any bets, or receive any promotional emails. This decision cannot be reversed before the period ends.

3 Months
Short-term break
6 Months
Medium-term break
1 Year
Long-term break
Permanent
Permanent exclusion
21+

For players aged 21 and above only

Protection of Minors

tbajji strictly ensures that only individuals aged 21 or above can use this platform. Age verification is mandatory during account registration.

If there are children or teenagers in your home, the following steps are recommended:

  • Use a password or biometric lock on your device
  • Install parental control software on your browser
  • Do not share your gaming app or site login details with anyone
  • Keep your device in a secure place when not in use
  • Have an open conversation with children about the risks of online gaming

If you suspect a minor is using tbajji, notify our support team immediately. We will take swift action.

Where to Get Help

There is no shame in having a gaming problem — seeking help is the smart thing to do. Our support team is always by your side.

24/7 Live Chat Support

Talk to us on Bengali live chat any time of day or night. Our trained team is ready to help with deposit limits, self-exclusion, or any concern you may have.

Email Support

To share details by email, write to: [email protected] — our team will respond promptly and keep your information completely confidential.

Privacy Commitment

Any discussion related to responsible gaming is kept completely confidential. Your information is never shared with third parties. Seek help without hesitation.

Completely Secure

Responsible Gaming FAQs

After logging into your account, go to the Profile or Account Settings section. There you can set daily, weekly, or monthly limits under the "Responsible Gaming" or "Deposit Limits" option. Reducing a limit takes effect immediately. Increasing a limit may require a waiting period.

Yes, but not before the set period ends. Once the self-exclusion period expires, you will need to reactivate your account and complete a verification process. For permanent self-exclusion, playing will no longer be possible.

Time-Out is a short-term break — typically from 24 hours up to 30 days. It is for temporary rest. Self-exclusion is a long-term decision — 3 months, 6 months, 1 year, or permanent — for when you feel gaming is becoming difficult to control.

No. Only individuals aged 21 or above may open an account and play at tbajji. Access by minors is strictly prohibited. Age is verified during account registration.

Contact tbajji's 24/7 Bengali live chat or send an email to [email protected]. Our trained support team will assist you with complete confidentiality. You can also request self-exclusion or account closure here.

Yes. tbajji monitors gaming activity at all times to ensure safe and fair play. Your account is protected through SSL encryption and security measures. You can also view your own transaction history and betting records at any time.

You will be given the opportunity to withdraw any balance in your account before self-exclusion takes effect. Withdrawals are typically completed within 30 minutes to 3 hours. Contact the support team for more details.

Play Safe, Enjoy the Experience

You can still enjoy great games at tbajji while staying within responsible gaming limits. Cricket betting, slots, or live casino — everything is here for you.

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