tbajji Privacy Policy

1. Introduction

tbajji ("we", "our", or "platform") provides a safe and reliable online gaming service for players in Bangladesh. This privacy policy applies to all users in Bangladesh and provides a complete description of how your privacy is protected when you access or use our website tbajji.cam.

By using our platform, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.

tbajji always respects the privacy of your personal information and takes the highest level of technical measures to keep it secure. Our SSL encryption technology stores all user information with full security.

2. Information Collection

tbajji collects only the information that is necessary for the proper delivery of our services. We collect your information in the following ways:

2.1 Information Collected at Registration

When you create an account on tbajji, we collect the following information:

• Full name (as it appears on your national identity card)
• Date of birth (for age verification — for those aged 21 or above only)
• Email address
• Mobile number
• Preferred payment method (bKash, Nagad, or Rocket)
• Username and password

2.2 Transaction Information

During financial transactions on our platform, we store the following information:

• Deposit and withdrawal amounts and dates
• Payment method details (bKash / Nagad / Rocket number)
• Transaction reference number
• Bonus usage and wagering history

2.3 Automatically Collected Information

When you visit our website, some information is collected automatically:

• IP address and device type
• Browser version and operating system
• Pages visited and session duration
• Referral source (which source you came from to reach our site)
• Cookies and similar tracking technologies (details in section 6)

3. Use of Information

tbajji uses collected information only for lawful and specified purposes. Below is a description of how we use information:

3.1 Service Delivery and Operations

• Creating and managing your account
• Age verification and identity confirmation
• Processing deposit and withdrawal transactions
• Managing bonuses and promotions (such as up to 200% welcome bonus up to ৳15,000)
• Providing VIP program and cashback benefits
• Managing 24/7 live chat support

3.2 Security and Legal Compliance

• Preventing fraud, money laundering, and other illegal activities
• Implementing responsible gaming policies
• Meeting applicable legal obligations
• Assisting with dispute resolution and account verification

3.3 Improvement and Personalization

• Providing game recommendations based on your preferences
• Improving platform performance and user experience
• Informing you about relevant promotions and offers (with your consent)

4. Information Storage and Security

tbajji takes industry-standard technical and organizational measures to keep your personal information secure. The key features of our security infrastructure are as follows:

• SSL Encryption: All data transfers between you and our servers are secured through 256-bit SSL encryption.
• Data Center Security: Our servers are stored in highly secure data centers where unauthorized access is fully controlled.
• Access Control: Only authorized staff have access to the necessary information and all access is logged.
• Regular Security Reviews: Our systems undergo regular security testing and updates.
• Data Minimization: We collect only the information that is strictly necessary for service delivery.

4.1 Data Retention Period

We store your information for the following durations:

• Active account information: for the entire period the account remains active
• Transaction records: for a minimum of five years from the transaction date
• Closed account information: for the applicable period as required by legal obligations

After the specified period, your personal information will be securely deleted or anonymized.

5. Sharing Information with Third Parties

tbajji does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with certain trusted third parties to operate our platform:

• Payment Processors: Necessary information is shared to complete transactions through bKash, Nagad, and Rocket.
• Game Software Providers: Minimum necessary information with authorized game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe.
• Identity Verification Services: To confirm your age and identity.
• Data Analytics Services: To improve the quality of platform services, but using anonymized data only.

All of these partners are contractually bound to protect the confidentiality of your information.

5.2 Legal Obligations

In the following cases we may provide information to legal authorities:

• In compliance with a court order or a lawful request from a government authority
• To assist in the investigation of fraud, money laundering, or other criminal activities
• Where necessary to protect our legal rights or those of others

6. Cookies and Tracking Technologies

tbajji uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: These are essential for the basic functionality of the platform — maintaining login sessions, ensuring security, and saving your preferences. Disabling these cookies will prevent the platform from working properly.
• Functionality Cookies: Used to remember your preferred language, game settings, and other personalized preferences.
• Analytics Cookies: Collect anonymous data about website usage, which helps us improve the quality of our services.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling cookies may cause some features of our platform to not work properly.

7. Your Rights

As a user of tbajji, you have a number of rights over your own information. We respect these rights in full:

7.1 Right of Access

You may request from us at any time what information we hold about you. We will provide you with a complete description within a reasonable time.

7.2 Right to Rectification

If there is any inaccuracy or incompleteness in your information, you may request a correction through your account settings or by contacting the support team.

7.3 Right to Erasure

In certain circumstances you may request the deletion of your account and associated information. However, some information may need to be retained for a specified period to meet legal obligations (such as transaction records).

7.4 Right to Object to Processing

You may opt out of receiving marketing communications at any time. However, this right does not apply to the processing of information that is necessary for service delivery.

7.5 Right to Data Portability

You may request a structured copy of your account information in a format that you can easily read.

To exercise these rights, please contact us (see section 10).

8. Information of Minors

tbajji is strictly not intended for anyone under the age of 21. We do not intentionally collect any information from minors.

We conduct an age verification process at registration. If it becomes known to us that a user is under the age of 21, we will immediately close that account and securely delete the associated information.

9. Policy Changes

tbajji reserves the right to update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notice will be sent to your registered email address
• Details of the changes will be displayed when you log in to the platform
• The "Last Updated" date at the top of this page will be changed

If you continue to use our platform after the changes, you will be considered to have agreed to the terms of the updated policy. We recommend that you visit this page regularly.

10. Contact

If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us:

When sending a data protection complaint by email, please include "Privacy Request" in the subject line and include your account username so we can process your matter quickly.

Thank you for your trust in tbajji. We always treat your privacy with the utmost importance and are committed to ensuring a safe gaming environment.